Responsible Gambling at Queenspins
At Queenspins, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, not a source of stress or financial difficulty. This page outlines the tools and resources available to help you stay in control of your gaming experience.
Join the Winners & Spin!Our Commitment
Queenspins promotes responsible gambling practices and encourages all players to gamble within their means. We take proactive steps to prevent underage gambling and to support players who may be experiencing difficulties related to their gambling habits.
Self-Management Tools
We offer a range of tools designed to help you manage your gambling activity:
- Deposit limits (daily, weekly, or monthly)
- Wagering limits to control how much you bet
- Loss limits to cap potential losses over a set period
- Session time limits and reality check reminders
- Cooling-off periods for temporary breaks
- Self-exclusion options for extended periods
These tools can be accessed through your account settings or by contacting our support team.
Signs of Problem Gambling
It is important to recognise when gambling may be becoming a problem. Consider the following warning signs:
- Spending more money or time on gambling than you can afford
- Chasing losses or borrowing money to gamble
- Feeling anxious, irritated, or restless when not gambling
- Neglecting work, relationships, or daily responsibilities
- Lying to others about your gambling habits
- Using gambling as a way to escape problems or negative emotions
Self-Assessment
Ask yourself the following questions to evaluate your gambling behaviour:
| Do you gamble with money meant for essential expenses? |
| Have you tried to cut back on gambling but been unable to? |
| Do you feel the need to bet with increasing amounts of money? |
| Has gambling caused conflict in your personal relationships? |
| Do you feel guilty or upset after a gambling session? |
If you answered yes to one or more of these questions, we encourage you to use our self-management tools or seek professional support.
Protecting Minors
Queenspins strictly prohibits underage gambling. All players must meet the minimum legal age requirement to register and play. We employ verification procedures to confirm the age and identity of our players. We also recommend that parents and guardians use parental control software to prevent minors from accessing gambling websites.
Support Resources
If you or someone you know is struggling with problem gambling, the following organisations can provide confidential help and guidance:
- GamCare
- Gamblers Anonymous
- Gambling Therapy
Contact Us
If you need assistance with any responsible gambling tools or wish to discuss your options, our customer support team is available to help. Reach out to us at any time through live chat or email. Your well-being is our priority, and we are here to support you in maintaining a healthy relationship with gambling.